Mr Marco Scarci Consultant Thoracic Surgeon · Expert Witness Discuss a case

Legal

Complaints

If you are unhappy with any aspect of an instruction, report or service, the process below sets out how to raise it and what happens next.

How to raise a complaint

Complaints should be made in writing to info@thoracicsurgeryexpertwitness.co.uk, setting out the nature of the complaint and, where possible, the instruction or report it relates to.

What happens next

  • Your complaint will be acknowledged within 2 working days
  • It will be investigated by Mr Scarci, for matters concerning the clinical opinion, or by Lexmed, for administrative matters, depending on the nature of the complaint
  • A substantive response will be provided within 20 working days of acknowledgement, or an explanation given if more time is needed

If you remain unsatisfied

  • The Expert Witness Institute or the Academy of Experts, if Mr Scarci holds membership relevant to the complaint
  • The General Medical Council, for concerns about Mr Scarci’s conduct as a registered medical practitioner (GMC number 6159768)

Complaints about this website

For complaints unrelated to an instruction — for example, about the accessibility or accuracy of this website — contact info@thoracicsurgeryexpertwitness.co.uk.